Q: Why do I have to transfer my website? What does website migration involve?
A: The website migration service offered by iEasyHost is completely free of cost and consists of moving all your website files, databases and e–mails from your current hosting provider to your new hosting account with us. We’ll also revise all the settings necessary for your sites to be completely functional on our state–of–the–art cloud hosting platform.Our technicians are fully capable of transferring just about any website. With years of experience behind their backs, they are experts in the inner workings of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom web application with a lot of custom libraries is as elementary as transferring a plain WordPress weblog.
Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you a precise ETA, since there are a lot of variables, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our very best to migrate your web site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: What info will I have to give to your Website Migration Department?
A: Yup. We will need the name of the website that you wish us to move. We’ll also need a way to access your current hosting account so that we can get the content associated with your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my site be unavailable during the transfer?
A: Nah. Your site will remain completely operational during the migration. As soon as everything is completed on our end, we’ll let you know so that you can preview it and check for any problems. If everything’s OK, all you will have to do is edit your domain’s DNS records.
Q: Will my old web hosting provider need to provide any information/help?
A: No. We will never contact your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: Yep. We support all traditional Linux–powered hosting platforms. We don’t support Windows–based hosting platforms, as we do not offer Windows web hosting services ourselves.Furthermore, we don’t support proprietary web site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.