Support and Help Channels
A 1–hour Inquiry Solution Guarantee
Our customer assistance Dept is on duty nonstop to attend to each of your support demands. Every ticket you send to us shall be solved within maximum 1 hour. If your situation requires the assistance of an admin, we are going to address the ticket to the person in charge and will let you know that the issue is being taken care of.
Professional Technical Assistance Service
Our customer assist team is going to be on duty for you 24x7 to to handle all help inquiry tickets that you send. We offer tech support for all the packages that are pre–installed on your web server. These include our in–house made Web Hosting Control Panel, the preferred Operating System and also the server admin panel (with regards to the VPS type).
An Intuitive Help Section
In the Web Hosting Control Panel that will come as a gift with the virtual server, you can easily find an educative Help section, which includes all that you should learn about controlling your web–sites and software. We have added a range of how to articles and video tutorials that show the standard web site supervision duties in an easy to read manner.