Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is educated to efficiently address all Linux hosting packages customers’ problems and assistance requests. Through our ticket system, it will be possible to post your inquiry and a support staff member will, no doubt return to you within maximum one hour. Realistically, practice has revealed that the average solution time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a group of qualified employees that are prepared to reply to your question immediately. You are able to speak to the tech support staff by launching a technical support ticket from your Web Hosting Control Panel or by posting us an e–mail. On business days, you may also contact us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while working on your sites within the Control Panel, you are able to always click on the Help key and find your issue in the selection of articles or blog posts that will show up. We have as well turned most of the articles into video lessons. The list of training videos will load if you click on the Videos button present on the top right.