Help Channels

  • Video Tutorials

  • Video Tutorials

  • Learn very quickly how you can alter a file or transfer a database from our array of how–to video guides.

  • Ticketing System

  • A Ticketing System

  • Our tech support crew is working around the clock to respond to all of your requests. You are going to be given an answer within up to 60 minutes after the ticket submission.

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Types of Support

  • Shared Hosting Support

  • Hosting Help and Support

  • If you need support maintaining your Linux hosting packages account, or need more resources for your sites, simply let us know and we’ll give you the most efficient answer.

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  • VPS Hosting Support

  • VPS Help & Support

  • In case that you run into issues using your SolusVM administration interface, or with any of the web applications your VPS arrives pre–configured with, just notify us.

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  • Dedicated Hosting Support

  • Dedicated Hosting Guidance

  • We’ll be on–line 24x7 to help you with any given server management process or to help you replace the current setup of your dedicated hosting server.

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