There're a lot of hosting suppliers on the market today, yet most of them are resellers that have restricted resources, particularly in terms of support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you can receive via this way of communication may vary based on the service provider - some offer experienced phone support, while others offer basic and customer support only as some issues are more time-consuming and it would be quicker to be resolved via a trouble ticket, especially when the situation has to be escalated. Still, it is good to find that you can get in touch with your website hosting provider since there're countless small-scale problems that can be resolved effortlessly and in a very timely manner through a telephone call, not mentioning that you'll be able to get more information regarding the services even before you become a client.
Phone Support in Hosting
Because we have live phone support 14 hrs every day, you'll be able to get in touch with us and talk to our customer support representatives to learn more about the Linux hosting packages that we provide and make sure that our servers match the system requirements for your web sites before purchasing anything. For your convenience, we have phone numbers on 3 different continents so you can call the one closer to you - in the United States of America, the United Kingdom or Australia. In case you're already an existing customer, you can call about general and billing matters, or even about some technical matters. If the issue is strictly technical or it requires more time to analyze, you should use our ticketing system, which will enable both you and our tech support team to keep track of the info given by each side.