One-Hour Response Guarantee in Hosting
Our guaranteed maximum reaction time for any helpdesk ticket that you submit or any email that you write is only 60 minutes, even if you contact us during weekends and legal holidays. Whatever the essence of your inquiry or issue might be, we’ll lend you a helping hand immediately and will provide you with the needed information to rectify any problem with your websites. The real reaction time commonly doesn’t exceed fifteen to twenty minutes, which suggests that you can just forget about waiting for hours on end to get an issue fixed or what is even worse – waiting all day only to obtain a reply that more info is needed whilst nothing is solved. We’ll give you assistance without any delay merely because we realize precisely how precious time can be in the dynamic Internet world. The sixty-minute reply time guarantee is valid for any technical or billing query that you might have connected with our Linux hosting packages.