Integrated Ticketing System in Hosting
In contrast to what you may find with numerous other web hosting companies, the support ticket system that we’re using with our Linux hosting packages is part of the Hepsia Control Panel, which comes with all hosting accounts. You will not have to remember several log-in names and passwords, as you’ll be able to manage both your tickets and the hosting account itself in one single place. So, if you’ve got a question or encounter a problem, you can contact our customer care team members instantly. Our system features a smart search functionality. This implies that even in case you’ve submitted a huge number of tickets over the years, you will be able to track down the one that you need easily. Besides, you can check knowledge base tips for fixing commonly faced difficulties.