Regardless of the fact that the hosting service provided by the different companies is more or less identical, each provider has got a customized platform with its own tweaks and ways to accomplish specific procedures. That’s the reason why, an exhaustive knowledge base will be amazingly helpful both for persons with zero experience and for technically practiced individuals who will eventually discover how given procedures are completed, but will waste precious time in the process. The objective of such a knowledge base is to make the service quick and easy to use, sparing users lots of time and effort. The consequence is more satisfied clients, as they can effortlessly find the information they desire, and much less work for the customer service team, because typically most of the queries and problems that customers have got are already described in the knowledge base. On the condition that the articles themselves are well-written and encompass more topics, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

Our hosting packages include an in-depth knowledge base where you can find info about all the difficulties that you could possibly encounter and their resolutions. You can become aware of how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but yet you’re unable to send email messages, for example. We’ve tried our utmost best to be as comprehensive as possible and to encompass all possible options so as to help you save time and efforts and to present you with different solutions for every single issue. The knowledge base comprises educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you wish to browse the whole article collection, you can visit the dedicated Help section.